Cookies Policy
First and foremost, we do not sell your personal information. However, when you visit or interact with our sites, services, applications, tools, or messaging, we or our authorized service providers may use cookies, web beacons, and other similar technologies to make your experience better, faster, and safer, for advertising purposes, and to allow us to continuously improve our sites, services, applications, and tools. Any personal information or data collected by these technologies is used only by us or by our authorized service providers on our behalf.
You’re in control
Other than for those that are considered “essential” (more on that below), if you do not wish to accept these technologies in connection with your visit to or use of our sites, services, applications, tools, or messaging, you may exercise any of the options that are described below.
What are cookies, web beacons, and similar technologies
These technologies are essentially small data files placed on your computer, tablet, mobile phone, or other device (collectively, a “device”) that allow us to record information when you visit or interact with our websites, services, applications, messaging, and other tools. Though often these technologies are generically referred to as “cookies,” each functions slightly differently, and is better explained below:
Cookies:
Cookies are small (often encrypted) text files placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser. There are several types of cookies:
- Session cookies expire at the end of your browser session and allow us to link your actions during that particular session.
- Persistent cookies are stored on your device between browser sessions, allowing us to remember your preferences or actions across multiple sites.
- First-party cookies are set by the website you are visiting to preserve your settings (e.g., while on our site).
- Third-party cookies are placed by a website or domain not being visited. For example, if another entity sets a cookie through a website you visit, it is a third-party cookie.
Cookies are used for various purposes on our website. For example, we use cookies to store information that allows us to present our site in your local language. Preventing your browser from accepting first-party cookies will prevent the placement of some cookies classified as “essential.”
Web beacons:
A web beacon (also called “tracking pixels” or “image tags”) is a small file (often a transparent, 1x1 GIF) loaded on our web pages. These pixels may work with cookies to collect information about your visit, browser/device, browsing activity, or onsite behavior and provide that information to service providers. Pixels are commonly used to collect anonymous traffic metrics (e.g., page visits, button clicks, order completion) to analyze site performance.
Scripts:
A script is a small piece of website code placed on our websites to power customer service tools like live chat, deliver video tutorials in our help section, and provide interactive experiences to visitors. They also collect data for website analytics or advertising effectiveness.
Similar technologies:
Technologies like local shared objects or local storage (e.g., Flash cookies, HTML5 cookies) store information in your browser or device and can operate across all browsers. In some instances, these may not be fully managed by your browser and may require direct management through installed applications or devices. We do not use these technologies for storing information to target advertising on or off our sites.
What technologies do we use and why
Our cookies, web beacons, and similar technologies serve various purposes, generally falling into the following categories:
Strictly necessary or essential:
These technologies allow you to move around the website and use essential features like secure areas and shopping baskets. They do not gather marketing information or remember your internet browsing history. Accepting these technologies is required to use our sites, services, applications, tools, or messaging. If you block them, we cannot guarantee performance or security during your visit.
Performance:
Performance technologies include first- or third-party cookies, web beacons/pixels, and scripts used to gather information on how you use our website. They help us improve the website, understand user interests, and measure content effectiveness using anonymous data and statistics.
Advertising:
Advertising technologies include first- or third-party cookies, web beacons/pixels, and scripts used to evaluate the effectiveness of marketing, deliver personalized content, or generate data for relevant advertising. Third-party service providers may also place cookies or other technologies via our services and collect information to help identify your device (e.g., IP address or device identifiers).
Support:
Support technologies include first- or third-party cookies, web beacons/pixels, and scripts to provide customer support tools, such as chat services or feedback gathering. Data collected is never used for marketing or advertising purposes.
How to manage, control, and delete these technologies
You may block cookies by adjusting your browser settings to refuse all or some cookies. However, if you block essential cookies, it may limit your use of certain website features. Unless you adjust your browser to refuse cookies, our system will issue them when you visit our site.
Internet browsers allow you to change cookie settings, typically found in the ‘Options’ or ‘Preferences’ menu. The following links may be helpful:
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
To withdraw consent, delete your cookies using your browser settings.
More information about cookies
Useful information about cookies, including how to delete or block them, can be found at: https://www.allaboutcookies.org
For a guide to behavioral advertising and online privacy, visit: https://www.youronlinechoices.com
The UK Information Commissioner’s Office (ICO) Cookie Guide is available at: https://ico.org.uk/your-data-matters/online/cookies
Contact us
If you have any additional questions or require more information, please contact us at [email protected].